Frequently asked questions
Is Volvox.Bot free?
Is Volvox.Bot free?
Yes. The standard plan includes the bot and dashboard features. Paid tiers are mainly for higher limits, premium model access, and priority support. See the pricing page for the current plan details.
Do I need to host anything?
Do I need to host anything?
No. Volvox.Bot is fully hosted. Add it to your Discord server and everything runs on managed infrastructure. No servers to manage, no updates to install.
Is my data secure?
Is my data secure?
Yes. Volvox.Bot encrypts all connections and stores your data securely. Authentication uses Discord OAuth2, so the bot receives a temporary token instead of your credentials. The bot never receives or stores your Discord password. See the security page for full details.
What Discord permissions does the bot need?
What Discord permissions does the bot need?
The install flow includes the
applications.commands OAuth scope so slash commands can be registered. Discord guild permissions control runtime actions like moderation, messages, and channel-mode tickets; role-based workflows also require the bot’s role to sit above the role it grants. See the permissions page for the full list.Can I use it in multiple servers?
Can I use it in multiple servers?
Yes. Each server has its own independent configuration. Add the bot to as many servers as you need.
How do I get support?
How do I get support?
Join the Discord community for help, or open an issue on GitHub. See the help page for all support channels.
What happens if the bot goes offline?
What happens if the bot goes offline?
Volvox.Bot runs on high-availability infrastructure with automatic recovery. If the bot goes offline, it restarts automatically and resumes normal operation.
Can I export my data?
Can I export my data?
Yes. The dashboard includes focused exports for member lists, analytics, and audit-log data. Contact support if you need a broader account or server export.
Does Volvox.Bot support slash commands and custom prefixes?
Does Volvox.Bot support slash commands and custom prefixes?
Yes. Slash commands always work, and you can set a text command prefix under Settings -> Community Tools -> Commands. Prefixes like
., !, and ? reuse the same command permissions as slash commands.