> ## Documentation Index
> Fetch the complete documentation index at: https://docs.volvox.bot/llms.txt
> Use this file to discover all available pages before exploring further.

# Volvox.Bot Frequently Asked Questions

> Answers to common Volvox.Bot questions about pricing, hosting, data security, Discord permissions, dashboard access, exports, and support.

# Frequently asked questions

<AccordionGroup>
  <Accordion title="Is Volvox.Bot free?">
    Yes. The standard plan includes the bot and dashboard features. Paid tiers are mainly for higher limits, premium model access, and priority support. See the [pricing page](https://volvox.bot#pricing) for the current plan details.
  </Accordion>

  <Accordion title="Do I need to host anything?">
    No. Volvox.Bot is fully hosted. Add it to your Discord server and everything runs on managed infrastructure. No servers to manage, no updates to install.
  </Accordion>

  <Accordion title="Is my data secure?">
    Yes. Volvox.Bot encrypts all connections and stores your data securely. Authentication uses Discord OAuth2, so the bot receives a temporary token instead of your credentials. The bot never receives or stores your Discord password. See the [security page](/security) for full details.
  </Accordion>

  <Accordion title="What Discord permissions does the bot need?">
    The install flow includes the `applications.commands` OAuth scope so slash commands can be registered. Discord guild permissions control runtime actions like moderation, messages, and channel-mode tickets; role-based workflows also require the bot's role to sit above the role it grants. See the [permissions page](/configuration/permissions) for the full list.
  </Accordion>

  <Accordion title="Can I use it in multiple servers?">
    Yes. Each server has its own independent configuration. Add the bot to as many servers as you need.
  </Accordion>

  <Accordion title="How do I get support?">
    Join the [Discord community](https://discord.gg/8ahXACdamN) for help, or open an issue on [GitHub](https://github.com/VolvoxLLC/volvox-bot/issues). See the [help page](/help) for all support channels.
  </Accordion>

  <Accordion title="What happens if the bot goes offline?">
    Volvox.Bot runs on high-availability infrastructure with automatic recovery. If the bot goes offline, it restarts automatically and resumes normal operation.
  </Accordion>

  <Accordion title="Can I export my data?">
    Yes. The dashboard includes focused exports for member lists, analytics, and audit-log data. Contact support if you need a broader account or server export.
  </Accordion>

  <Accordion title="Does Volvox.Bot support slash commands and custom prefixes?">
    Yes. Slash commands always work, and you can set a text command prefix under **Settings -> Community Tools -> Commands**. Prefixes like `.`, `!`, and `?` reuse the same command permissions as slash commands.
  </Accordion>
</AccordionGroup>